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Post by susien on Aug 6, 2009 9:03:33 GMT -5
Do you accept credit cards? If so what company do you use? Fees you pay, etc?
Susie
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Post by weesewcute on Aug 24, 2009 14:53:45 GMT -5
I have Thompson as well but we are through Chase not Wells Fargo. I am going to upgrade to the swipe with my cell phone because I had a recent problem with a person and their card. I ended up loosing the money.
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Post by susien on Aug 24, 2009 16:20:57 GMT -5
A friend of mine takes credit cards but never brings her machine to the shows. She then goes home and does it all on the telephone..... last show, not only was the charge declined, it told her to take the card (which is hard to do when the person was there two days prior)..... I would not want to accept credit cards if I could not authorize them at the time they were being used.
Susie
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Post by weesewcute on Sept 9, 2009 9:12:40 GMT -5
I don't call on the spot and have never had a declined card. If it is under $100 I don't do it. What tends to happen is that I have so many people in the booth at one time I would loose sales if I did that. It just takes way to long. You can deduct the lose from your taxes if it were to happen. I am upgrading to a swipe machine though because it is so much easier and although you buy the machine the fees are less to swipe on the spot.
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mark
Weekend Warrior
Posts: 172
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Post by mark on Oct 16, 2009 18:45:26 GMT -5
Anyone ever had a charge back?i just got my 1st one and i have had this account about 6 years.my processor took !$141 out of my checking account .the customer claims its fraud. i was send a packet and inside was a few documents she signed it said she had the card and it was in her Possession, not lost or stolen and the card was cancelled 2 days before the purchase was made and i did auth. the charge on the spot that day and it was approved.i compaired signatures from what she signed on the charge slip and what she signed on the statetment saying she never charged this and the the signatures look almost the same?now if she had the card and i have an imprint of it that seems strange to me she didn't make the purchase and how could i get an auth for the charge if the card was cancelled 2 days before the charge took place?do you think there going to put the money back into my account or are they going to try and leave me paying this even if i proved .....it! I am not blaming my processor cause i know they had to do this. but do you think they can see though this !
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mark
Weekend Warrior
Posts: 172
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Post by mark on Oct 16, 2009 23:58:32 GMT -5
thanks Paula , i called my processor they said all i needed to do was fax them the charge slip which i did . i called them to confirm they recieved the fax and they said yes i asked when will that money go back in my account and the person i spoke to said if they are satisfied they will put it back in my account within 3 business days?what else could i have used to suport this >i think her saying she had the card and 2 days later i imprint her card .and she signs it plus why would the card get auth if its canceled unless someone forgot to enter it in they system and then try and blame me .. i sure hope they just put the funds back in my account or i am going to fight this!
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mark
Weekend Warrior
Posts: 172
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Post by mark on Oct 21, 2009 19:39:41 GMT -5
Today:the funds were deposited back into my account!
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mark
Weekend Warrior
Posts: 172
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Post by mark on Oct 21, 2009 19:44:16 GMT -5
:DPaula,Ok lets dance hope you don't mind a few broken toes?
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Post by davejs on Oct 21, 2009 20:45:33 GMT -5
Today:the funds were deposited back into my account! That's wonderful Mark. I'm glad it worked out okay
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